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Complaints about Govia Thameslink Railway surge 347.1 per cent in a year after months of Southern rail troubles

Complaints about Southern rail's parent company Govia Thameslink Railway (GTR) rocketed over 300 per cent in the third quarter of last year and accounted for nearly a fifth of all complaints made nationally.

Why Birmingham cabbies will get 200 electric charging points

Birmingham City Council has been given a £2.9 million Department for Transport grant to install the charging points on main routes and hubs

Friday, 24 March 2017

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Rail Technology Magazine

  • Alstom delivers Smartlock 400 interlocking technology to Serbian Railway Alstom has delivered its new Smartlock 400 signalling interlocking technology to the Serbian Railway Company in collaboration with the Serbian Mihajlo Pupin Institute.
  • UK’s TfWM to take over Midland Metro trams operations The UK's Transport for West Midlands (TfWM) is set to take over day-to-day operations of its Midland Metro trams when the existing concession held by National Express expires next year.
  • US ConnDOT to upgrade Noroton Heights Railroad Station platforms The Connecticut Department of Transportation (ConnDOT) in the US has announced plans to replace the Noroton Heights Railroad Station platforms in Darien.
  • What can California learn from European HSR hubs? San Francisco-based urban designer Luca Giaramidaro has travelled through many of Europe’s best high-speed rail hubs on a fact-finding mission to see what California can learn to support its own high-speed project.
  • Kitcher Risk Solutions Wins Second Award of the Year The Best Risk Management Consultancy Award announced today gives Kitcher Risk Solutions its second accolade of 2017. This success adds to winning the Railway Employee Performance Consultant of the Year award in February.
  • TetraFlex for Rail and Metro Communications Simplifying advanced communications for Public Transport. Meet the increased demands on safety and operational efficiency within large public transport systems with the TetraFlex TETRA radio infrastructure.
  • CBTC Connectivity Solutions The overall performance of a rail rapid transit system depends largely on the performance of the automatic train control (ATC) system employed. A communication-based train control (CBTC) system is devised by adding modern communication technologies t…
  • Modern Wheel Detection and Axle Counting Growing conurbations, increasing car park prices and not least rising fuel prices are pushing trams and underground railways increasingly to the forefront of urban and suburban rail transportation infrastructures.
  • A digital railway: is it cyber secure? Railways are becoming ‘connected’, as operators and infrastructure managers move forward with a number of digital projects, designed to bring the industry into the 21st century. However, does this leave rail exposed to cyber-attacks?
  • Threefold increase to GTR complaints rate pulls up national average for Q3Continued disruption to Southern services has led to complaints lodged against Govia Thameslink Railway (GTR) rocketing by 347.1% in Q3, compared to the same period last year, the ORR has revealed. The ‘Passenger rail service complaints statistical release 2016-17 Q3’ report found...
  • Strong National Systems Operator needed to counter route devo risksEngagement between Network Rail (NR), train operators and passengers must be “hardwired” into the periodic review process so that NR’s future business planning with regards to route devolution is driven by passenger concerns, Joanna Whittington, chief executive of the ORR, has...
  • Bolton platform works start ahead of electric train introductionImprovements to Bolton station that will accommodate for the new electrified railway will be started next week by Network Rail (NR). The works will begin on Sunday 26 March and are the latest in plans to provide quicker services through the station when electric trains are rolled out in Bolton...

Railnews

  • Midland Metro concession not to be awarded again The concession to operate trams in Birmingham and Wolverhampton will not be awarded again when the present contract with National Express Group ends in October next year. Instead, control of Midland Metro will pass to Transport for West Midlands, which said the change to public control will save taxpayers �millions of pounds�. Metro staff will be transferred to TfWM. National Express said it was �disappointed� but promised a smooth handover.

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