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British Airways should come clean about computer chaos

With two check-in meltdowns last year the airline must have known there were bugs in the system that needed fixingBritish Airways, with the insouciance the airline so frequently displays, is still to say precisely why its systems failed so catastrophically at the weekend.

Residents braced for EIGHT weekends of noisy late night engineering work on Gospel Oak and Barking line

Thousands of residents living close to the Gospel Oak and Barking line were warned today to expect eight consecutive weekends of sleepless nights because of late running work on the £130 million upgrade.

Wednesday, 31 May 2017

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  • Uber fires head of self-driving car unit amid lawsuit over stolen Google secretsAnthony Levandowski has invoked fifth amendment during deposition after he was accused of bringing 14,000 internal documents with him from WaymoUber has fired the head of its self-driving car unit, Anthony Levandowski, amid the continuing fallout from the engineer’s alleged theft of trade secrets from his former employer, Google. The termination, which was first reported by the New York Times, comes three months after Levandowksi was accused of stealing 14,000 internal documents from Google’s self-driving car spinoff, Waymo, and taking them to Uber. Waymo sued Uber in February, alleging that t...
  • British Airways IT failure: experts doubt 'power surge' claimData centre leaders question BA chief executive’s statement that worldwide disruption was caused by power surgeExperts have questioned British Airways’ claim that this weekend’s catastrophic IT failure was down to a “power surge”, as the company’s chief executive has claimed.Álex Cruz, BA’s chairman and chief executive, said on Monday that the surge was “so strong that it rendered the back-up system ineffective”. But multiple data centre designers have told the Guardian that a power surge should not be able to bring down a data centre, let alone a data centre and its back-up. Continue reading....
  • Ryanair makes £1.1bn profit despite cutting faresChief executive Michael O’Leary says profitability doubled over three years even though fares were reduced by 13%Ryanair announced a record annual profit on Tuesday in a vindication of its strategy of cutting fares to boost market share, and said it planned to turn up the heat further on rivals.Its warning to competitors came as British Airways was counting the cost of its huge IT failure last weekend that left 75,000 passengers stranded. Continue reading...
  • BA’s failures fly in the face of ‘customer as king’. This is the new normal | Peter FlemingThe chaos at Heathrow and Gatwick is further evidence that the popular corporate model ignores the customer in favour of shareholders – but could this backfire?As far as bride-to-be Laura Thomson was concerned, Heathrow Terminal 5 could easily be considered some new rendition of hell. She was one of the thousands of passengers stranded over the bank holiday weekend following a major British Airways IT meltdown. It’s not hard to sympathise. Gatwick and Heathrow are two of the most unpleasant airports in Europe at the best of times. Imagine having to camp out on the floor overnight to boot. Rela...
  • British Airways should come clean about computer chaosWith two check-in meltdowns last year the airline must have known there were bugs in the system that needed fixingBritish Airways, with the insouciance the airline so frequently displays, is still to say precisely why its systems failed so catastrophically at the weekend.

Times Online

  • BA storm clouds linger [Subscription]Good morning. Bank Holiday weekend. The most serious IT failure in UK aviation history. More than 1,000 flights cancelled or delayed. Some 75,000 people affected in 70 countries. While British Airways says it is now operating a full flight schedule, it will be feeling the consequences of the past few days for a long time to come.
  • SNP policy manifesto summary [Subscription]Transport The SNP would push for work on the HS2 high-speed rail line to begin in Scotland at the same time it begins in England, so that the line would reach Scotland and not stop in the middle of England. The SNP will also look into the possibility of extending the Borders rail link to Carlisle.
  • Price cuts will mean bigger profits, says Ryanair [Subscription]Ryanair will lower ticket prices by up to another 7 per cent this year but insisted yesterday that its plans to fly a record 130 million passengers over the next 12 months would also mean new levels of profitability.

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  • IPEX Consulting-Rail Specialist Engineering and Commercial Consultancy IPEX Consulting offers advisory services for specialist train systems and intelligent commercial engineering projects.The company's experts offer a deep understanding of the rail industry, and its hi...
  • Elsys Successfully Certified According to ISO 9001 The products and services of Elsys have been successfully certified according to the quality management system ISO 9001: 2015. Elsys has always focused on high quality and customer satisfaction.
  • Eurostar introduces new e320 trains on London-Brussels routeEurostar has this week started running its new e320 trains on the London-Brussels route as part of the company’s £1bn programme of investment. A total of 17 new e320s will be introduced to Eurostar’s fleet over the next 18 months, and the operator will also undertake a...
  • High Court blocks Heathrow from imposing fees on Crossrail trainsThe High Court has this week upheld a ruling made by the ORR to stop Heathrow charging TfL to run Elizabeth Line trains through the airport. Last week, RTM reported that Heathrow Airport Limited (HAL) was attempting to impose fees amounting to around £47m per year to run services on the...
  • Steam locomotion returns to Borders Railway for summerHistory buffs and train enthusiasts will be delighted to hear that this summer they will once again be given the chance to hop on a steam train and travel through some of Scotland’s tranquil countryside. That’s because this week, VisitScotland has announced that trips on a train...
  • Bravery of rail staff praised as Manchester Victoria reopens Manchester Victoria has reopened for passengers today after being closed for seven days following the terrorist incident last week. The station was shut after the attack on 29 May at Manchester Arena’s foyer to allow police to carry out their investigation in the area. A spokesperson for...

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  • Passenger figures reel under impact of strikes The total of season tickets issued and the number of passenger trains scheduled to run both fell last year, apparently as a result of more than 30 strikes staged on Southern by the RMT and ASLEF.

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