Transportinfo.org.uk - today's transport news in the uk, hand picked for you each morning

Wednesday, 12 April 2017

BBC News

• Broughton branch of Marshall Aviation Services to closeMarshall Aviation Services began a 45-day consultation with the 126-strong workforce in March.
• Glasgow Airport passengers numbers soarNearly a million passengers used the airport while Glasgow and Aberdeen also saw passenger numbers rise.
• Can airlines "bump" people off flights?Rachael Thorn explains what
• Canada to tackle overbooking on flightsThe law is expected to set out compensation rules for passengers denied their paid airline seats.
• United Airlines shares fall after passenger removalShares in United Airlines finish down despite recovering some ground after an apology from its boss.

Financial Times

• United CEO reverses course and apologises after PR crisisOscar Munoz responds to anger after Asian-American doctor was dragged from flight

The Guardian

• ‘Nice’ is more than a destination: what Ryanair can teach United AirlinesThe budget Irish carrier had a terrible reputation for customer service until its notorious boss had a change of heart. Then the profits took off …When I interviewed Ryanair boss Michael O’Leary six years ago, he denied his budget airline had an image problem. “Ryanair is responsible for the integration of Europe by bringing lots of different cultures to the beaches of Spain, Greece and Italy, where they couple and copulate in the interests of pan-European peace,” he said.“There hasn’t been a war in Europe for 50 years, because they’re all too busy flying on Ryanair. I should get the ...
• United Airlines CEO tries softer apology after company's stock nosedivesClose to $1bn wiped off holding company’s value before stock rallies, after a man was violently removed from a flight by aviation policeThe CEO of United Airlines has issued a second public apology about the man who was forcibly removed from a flight on Sunday, calling the incident “truly horrific”. Related: United Airlines CEO calls dragged passenger 'disruptive and belligerent' Continue reading...

The Huffington Post

• United Airlines Passenger Being Dragged Away Isn't Their Only PR FailUnited Airlines has faced a huge backlash after a video emerged of a passenger being violently dragged off a plane - but this isn’t the the airline’s first PR fail. A United passenger, who said he was a doctor, was pulled from his seat and dragged away with a bloodied lip after being randomly selected to be ejected from the overbooked flight. At one point he managed to run back on board the plane with his face covered in blood, saying “just kill me” and “I need to go home”, according to witnesses. In an extraordinary email to company staff, United&rs...

The Scotsman

• United Airlines boss finally apologises as passenger namedThe CEO of United Airlines has issued a stronger apology about a passenger who was dragged off a United Express flight, calling the confrontation “truly horrific.”

The Mirror

• United Airlines boss apologies for THIRD time over passenger dragged off flight promising 'we will do better'Beleaguered CEO Oscar Munoz, 57, has come under severe pressure over his handling of the incident
• United Airlines apologises for dragging passenger off flight but the internet won't let them off the hook that easilyJimmy Kimmel led the gags, creating a mock safety video that he suggested should be used by United, which has been mocked mercilessly on social media
• Smelling bad, dressing inappropriately and being too fat are among dozens of reasons airlines can eject youYou may not have noticed these conditions - the contract of carriage documents can be up to 37,000 words long

This is Money

• How Heathrow plans to make a success out of Brexit The airport has seen cargo volumes soar. It handled 148,000 metric tonnes of cargo last month - up 13 per cent on March 2016. That was the strongest increase for more than five years.

C.N.N.

• Angry airline passengers and how they got so fed up (Opinion)Angry airline passengers: Research shows that fliers are more miserable than ever. Why? It has a lot to do with perception of treatment.

Airportwatch

• UK inflation rate remains at 2.3%UK inflation held steady last month, as rising prices for food and clothing were offset by lower air fares.

Buying Business Travel

• Flybe routes boost Heathrow domestic trafficPassenger numbers up 5% in March
• Manchester airport adds 2.7m passengers in 12 monthsFigures show it’s the second fastest growing large airport in Europe

Aviation Industry

• Jet Time chairman acquires 20% of airBalticDanish entrepreneur Lars Thuesen, who is 100% owner and chairman of Danish wet-lease operator Jet Time, has acquired 20% of airBaltic from German businessman Ralf Dieter Montag-Girmes. read more
• United’s Munoz issues full apology for bumped passenger incidentJust hours after commending employees and saying they followed proper procedure, United Airlines’ CEO has issued a full apology for the incident in which a bumped passenger was violently dragged off an aircraft. read more

Other News Sources

• London Stansted Airport publishes March traffic figuresLondon Stansted saw nearly 1.9 million passengers pass through the airport in March 2017.