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Thursday, 13 April 2017

BBC News

• United Airlines boss interview: How did Oscar Munoz do?Crisis communications expert Alex Woolfall assesses Mr Munoz's first interview since the removed passenger scandal.
• United Airlines boss Oscar Munoz will not resignOscar Munoz said he felt

Financial Times

• Delta upbeat on outlook despite higher fuel costsKey sales measure set to be in black after nine-quarter decline though profits fell
• United chief vows never to repeat passenger ejectionUS carrier to compensate all passengers on the flight at the centre of its PR crisis

The Guardian

• United Airlines CEO offers softer apology after stock nosedivesClose to $1bn wiped off holding company’s value before stock rallies, after a man was violently removed from a flight by aviation policeThe CEO of United Airlines has issued a second public apology about the man who was forcibly removed from a flight on Sunday, calling the incident “truly horrific”.“No one should ever be mistreated this way,” Oscar Munoz wrote in a note to employees Tuesday, one day after video posted by fellow passengers showing police dragging the man off the plane went viral. Continue reading...
• United Airlines to refund tickets for all passengers on infamous flightWhen airline asked for volunteers to deplane, they offered $800 to relinquish a seat before dragging a man off. Now they’ll pay the full price of every ticketSeeking to quell the uproar over a man being dragged off a plane, United Airlines announced on Tuesday that it would refund the tickets for all customers who were on the flight when the man was removed and that it would no longer ask police to remove passengers from full flights.The airline said that passengers on United Express Flight 3411 on Sunday would be compensated equal to the cost of their tickets and could take the compensation i...

The Herald

• United Airlines CEO will not resign after passenger removal scandalUnited Airlines CEO Oscar Munoz says he felt

Birmingham Post

• Record month for Birmingham Airport March was a busy month for the airport as more than 900,000 passengers passed through the terminal

Aviation Industry

• Cathay Pacific names new CEO in leadership shuffleCathay Pacific parent Swire Pacific has named senior executive Rupert Hogg to replace the Hong Kong flag carrier’s current CEO Ivan Chu as part of a major leadership reshuffle. read more
• United CEO Munoz vows there will be no repeat of bumping incidentUnited Airlines CEO Oscar Munoz said an incident like the one involving a bumped passenger being violently dragged off an aircraft earlier this week “will never happen again on a United Airlines flight” and promised that law enforcement would never again be used in a similar situation. read more
• CBP electronic device searches on international air passengers up 58% US Customs and Border Protection (CBP) searched approximately 4,600 electronic devices, or 0.008%, of approximately 58 million incoming international air passengers and crew in the first six months of the US government’s FY 2017 (October 2016-March 2017), according to CBP statistics released April 11. read more
• Berlin Tegel ground handling issues prompt airberlin route delay Airberlin has delayed the planned expansion of US connections because of continued ground handling problems at Berlin-Tegel Airport. read more

Other News Sources

• Major aviation manufacturer 'shocks' staff with plan to close historic Byfleet warehouse The company started in the early 1900s producing milk churns before moving into aviation manufacturing in the 1940s
• Heathrow expansion: Michael Gove under the spotlight after turning down public meeting with constituents The Surrey Heath MP has been criticised for turning down a public meeting with campaigners "yet again"